RETURNING AN ORDER

Important Guidelines.

Please follow the below guildlines when returning an item to us.

  • Check to make sure it is not scratched or damaged in any way
  • Package it properly
  • Please include a copy of the invoice in the box
  • Leave a note or letter covering the reason you are returning the item
  • Send the item by recorded delivery to ensure we receive it

If you have wrongly ordered a wrong screen for your laptop or decide you no longer need the item you have to return the screen to us  within 7 days from the delivery date. Please note that failure to do this will result in rejection of the return or 20% deduction from the price of the item to cover our restocking fees.

If you have ordered the screen wrongly and have discovered the right one you need we strongly advise you make another order and return the wrong one for a refund. This will enable you receive your replacement in time.

It is the buyers responsibility to return the item in good condition.

We do not charge restocking fee or any other fees for returns as long the item(s) are returned to us within 7 days in original condition as it was sent out and without any damages. Our job is to keep our buyers very happy and satisfied with their purchases.

If you have received the item damaged you also have 7 days to report and return it to us or we may reject the replacement. Also follow the below guildline;

  • Report and return it to us withing 7 days
  • Package it properly
  • Please include a copy of the invoice in the box
  • Leave a note or letter covering the reason you are returning the item
  • Send the item by recorded delivery to ensure we receive it

Please note that failure to follow the above guildlines will result in your returns being rejected.

The return address is

Laptop Screen Online

17 Wren Way

Beswick

Manchester

M11 3NH